A quick note to thank you (and Dale) for helping us with our new puppy. After Dales's 2hr visit Bogart was responding to commands of staying quietly on the balcony and not shadowing my every step.
He takes himself off to bed in his kennel and only has the occasional accident inside (usually due to my son getting too excited with him playing and he hasn't given himself enough time to get outside).
Everyone we come across comments on how well behaved he is for such a young dog. It's all thanks to your wonderful tips and instructions. It definitely helped having my son and partner home to go through the training as well. I know I would have been fighting an uphill battle on the best way to train a dog had I done it own my own.