Just dropping you a line to express on behalf of my husband and I, our heartfelt thanks and appreciation for the absolute excellent service and training that Tom enlighted us with.
Tom is a consummate professional, attentive and forthcoming with effective guidelines/tools in terms of boundaries/commands and what to do and not do, basicially positive and negative behaviour per se. Since his meeting with us, he has been unwavering and checking in to ensure how we are ALL progressing. That to us, is so reassuring that we are on the right path to having an all round well behaved dog which we aspire Lola to be. Ian, we cannot thank Tom enough. Amazing.
Just some of the most simplistic tweaking was monumentally beneficial. Since Wednesday Lola, our little Chihuahua, has been exemplary, (no wicked Chihuahua traits that can happen if not controlled). And looking to even further advancements with Tom guiding us so selflessly.
Thank you once again Ian, so blessed and happy we found you. Keep up the amazing work you guys, you both are a God send and what you do for God's creatures, after all, it's the owners that have to be the role models for their pets.
Please pass on our heartfelt thanks to Tom.
Justin and Mary Spencer